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Any use of our brand for commercial purposes without authorization is strictly forbidden. Violations of this policy will be prosecuted. All titles, content, images, publisher names, trademarks, logos, illustrations and associated images are trademarks and/or copyrighted material of their respective owners. All rights reserved.

Product Distribution

Our products are only authorized for retail sale, only through our website.  Purchase transactions for resale and/or wholesale sales are prohibited and will be cancelled, money returned and buyer may be blocked from our platform for breach of this policy and may have legal charges.


For the distribution of products under our brand, it will be only with our consent, provided that a contract is established by means to establish the guidelines of both parties. 

Lost or Stolen Packages

BABIVA is NOT responsible for lost or stolen packages, confirmed to be delivered to the address entered for the order shipped through USPS. From you requesting it, BABIVA may confirm delivery to the address indicated, delivery date, tracking information and shipping company information so that the customer can investigate. USPS provides a tracking number with which you can make any 

INDEPENDENT claim at any USPS distribution center.

Contact Us

For more information about our privacy practices, if you have any questions or would like to make a claim, please contact us by email at

Payment Methods

- Credit / Debit Cards
- Offline Payments if Applicable

Orders Cancellation

If the customer submits their cancellation before the order is shipped, the money will be reimburse. Orders can not be cancel after been shipped. We offer a time frame for shipping, between 3 - 5 business days, after this time frame your order can not be cancelled. BABIVA does not accept returns on our items (please read our shipping & returns policy :

Restriction of Liability

BABIVA will not be liable for any damage caused by allergic reactions or side effects. Always remember to check and read the contents of each product, if you are allergic to any ingredient, be judicious when choosing. 


Shampoos and conditioners bars are exclusively for hair use, do not use it in the body or face. They are not edible products; they are completely vegan products, but do not eat these products. The use of each product is for the purpose in which it was created, BABIVA will not be responsible for the misuse of our products.


BABIVA will not be responsible for any failure to operate the products, error, omission, interruption, defect, delay in transmission operation, computer virus or line failure. 


BABIVA shall not be liable for any damage or injury, including but not a few special or consequential damages resulting from the use or inability to use the materials on this site, even if there is negligence or an authorized representative of BABIVA has been informed of the possibility of such damages, or both. The above limitation or exclusion may not apply to you to the extent that applicable law does not allow the limitation or exclusion of liability for incidental or consequential damages.


BABIVA will not be responsible for any lost package. All packages will be shipped through USPS or any other carrier if needed, as soon as the package is delivered to the carrier, the shipping company will be responsible for the package arriving in optimal condition. Read USPS terms and conditions.  


You agree that your use of this website and any relevant disputes will be governed in all respects by the laws of Puerto Rico. Any dispute relating to this agreement will be resolved only in state courts located in Carolina, Puerto Rico, or any available court near the area.

Store Policy

Through this platform, BABIVA will provide information about the Terms & Conditions and Stores Policy of this brand.

Acceptance, Use and Access

BABIVA makes available to you the following Terms and Conditions ("Agreement" to be followed and respected) that represent the precepts and rules to which any customer, who decides to interact with BABIVA, will accept such precepts and will not be exempt from liability if they are in breach of them.

By being part of this platform, using the services, accepting advertising and promotions, enabling notice notifications, browsing and/or using our website, the user, immediately consent to the use of the platform, under the use of this contract.

 The user acknowledges having read and accepted the Applicable Privacy Notice for the processing of his/her personal data, located within the platform.

Website Rules

The user accepts with responsibility and obligation to make use of it, diligently and correctly. The user will be liable for damages of any kind that BABIVA, could suffer, directly or indirectly, as a result of the breach of any of the obligations arising.

Purchase process on our website

BABIVA will inform in an easy and accessible way, the steps that the user must follow to obtain the products offered through our website:

• By entering our page, the user will select from the products offered, those products that are to their liking. Always remember to check the contents of each product, if you are allergic to any ingredient, BABIVA will not be responsible for any side effects.

• The user will fill out a purchase form in which he/she will be asked for personal data with his/her name, mail, address, telephone number, bank details and billing details.

• Once the payment has been made, it will be informed via email that the purchase request has been received. This request will go through a process of validating user data, collecting the products of the order based on the available stock, validation of payment by the user.

• BABIVA will close the sale by issuing the corresponding document, which will be sent to the user by email once the order has been shipped.

Important Notice: The customer must follow the payment instructions described when submitting their order. The customer has a period of 24 hours (depending on the recorded time of their order) to make their payment and send us their confirmation. If you do not submit payment during the 24-hour period, your order will automatically be cancelled.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from



We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 


Additionally, we use this Order Information to: 

  • Communicate with you; 

  • Screen our orders for potential risk or fraud; and 

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 


When you visit our online store, we collect certain information about your device, and some of the cookies that are installed on your computer. In addition, as you browse the online store, we collect information about how you interact with the website.


When you make a purchase or attempt to make a purchase through, we collect the following information: 


• Your name

• Billing address

• Shipping address

• Payment information (including credit card numbers, Paypal accounts, ATH Mobile)

• Email address 

• Phone number

• Birthday dates (for discounts & gifts)


This information is based on order information. When we refer to personal information in this Privacy Policy, we are talking about both Device Information and Order Information.




We share your personal information with third parties to help us use your personal information, as described above, to drive our online store forward. You can learn more about how WIX uses your personal information here:

We also use Google Analytics to help us understand how our customers use the online store; you can learn more about how Google uses your PersonalInformation here: 

You can also unsubscribe from Google Analytics here:, we may also share your personal information to comply with applicable laws and regulations, to
respond to a subpoena, search warrant or other legal request for information we receive, or to protect our rights in another way.



When you place an order through the Site, we will maintain your order Information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



The Site is intended for individuals over 18 years of age. All minors should be supervised with an adult. All minors must be accompanied by an adult if they are going to browse, buy or subscribe to our website or our social media pages.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at 

Privacy & Safety

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